2101 NW 33rd St, Ste A700, Pompano Beach, FL 33069(561) 503-2696Client PortalPayment Portal
Service Center

Already insured with us? Start here.

Report a claim, pull a certificate, add a vehicle, or change a policy. Most requests are handled the same business day.

Common requests

What do you need handled?

Use the form below for any of these, or call if it’s urgent. A claim in progress always goes to the phone first.

Report a claim

Property damage, an auto accident, a workplace injury, or a liability incident. We open the claim and advocate through it.

Call for fastest handling

Certificate of insurance

Proof of coverage for a client, landlord, or general contractor — with the additional insured wording they require.

Usually same day

Add or remove a vehicle

Bought, sold, or replaced a vehicle. Send the VIN and we’ll endorse the policy and reissue your cards.

Same business day

Change a policy

New address, added property, revised limits, a new driver, or a payroll change on workers’ comp.

1–2 business days

ID cards & documents

Auto ID cards, declarations pages, and policy copies. Most are available instantly in the client portal.

Available in portal

Billing question

Payment due dates, installment plans, a lapse notice, or a premium audit you don’t understand.

Same business day

Submit a service request

Include your policy number if you have it handy — it speeds things up.

Submitting a request does not report a claim to your carrier. For a claim in progress, call us.
Thank you! Your submission has been received!
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Faster by phone

Before you call about a claim

  • Your policy number, if you have it
  • Date, time, and location of the loss
  • What was damaged or who was injured
  • Photos, if it’s safe to take them
  • A police or incident report number
Not a client yet?

This is the service you’d be getting.

Same-day certificates, a named agent who knows your file, and claim advocacy that doesn’t route you to a call centre.